SHIPPING AND RETURN

Pollacki currently ships to all countries worldwide.

This pair is completely hand-made in Warsaw, Poland, using best local, European materials, celebrating excellence in craftsmanship. Please note that for this particular way of slow making we only make shoes and boots on demand.

As we make each shoe by hand, using natural products, the finished shoes and boots may have small differences. These little imperfections make the shoes alive.

Estimated delivery time is 2-4 weeks. This can vary and we will tell you on ordering.

Please note that depending on the delivery destination, the shipping might be subject to import duties and taxes. These are charged once the shoes reached its destination country and must be paid by the recipients if the shoes.

We are happy to refund any purchases within 14 working days from receipt. To return an item please send first the email [email protected].  All returns must be sent via registered courier services to the door in their original condition

Any sample sale which are reduced of the original sales price or special project (made to measurement, custom pattern, etc) items are NON REFUNDABLE and are sold as seen and as they are.